Catch the people who never made it past setup. This template branches: people who got up and running are asked what helped, people who got stuck are asked where it broke. Asking everyone both questions gets you answers to neither.
- Questions
- 5 — 1 required
- Format
- Single page
- Theme
- Soft, changeable to any of the 22
- Cost
- Free, with no cap on responses
How was getting started?
Did you manage to get set up?
Where did it go wrong?
What helped most?
How long did it take?
Anything you expected to find and didn't?
5 questions · Single page · Soft theme
The questions it asks
- Did you manage to get set up?*
- Where did it go wrong?
- What helped most?
- How long did it take?
- Anything you expected to find and didn't?
Every question in the template, in order. An asterisk marks a required one — edit, reorder or remove any of them after you open it.
When to use it
- SaaS onboarding
- App first-run
- Trial activation
- Self-serve setup flows
Or dress it differently
It ships in Soft. Switching theme restyles the whole form — type, spacing, field shape and background together — and takes one click.
- Soft
- Classic
- Signal
- Matrix
- Aurora
- Clinic
- Sunny
- Bloom
Frequently asked questions
Does everyone see the same questions?
No — that's the point. The follow-up depends on whether setup actually worked.
When should I send it?
Within a day or two of signup, while the experience is still fresh.
Is it free?
Yes.
Ready to create forms people actually answer?
Beautiful forms, unlimited responses, and real insight — all free to start. No credit card, no catch.
Free forever · or explore templates first