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Ecommerce template

Free digital product order form template

An order form for software and downloads: tier, seats and a delivery email.

  • 6 questions
  • Single page
  • Free, unlimited responses

Opens in your dashboard with the whole form in front of you. Nothing is created until you say so. Keep it, restyle it, or pick a different one.

Updated October 7, 2026

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Ships in Terminal · 26 to choose from

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Inside the template

What this digital product order form asks, and why

An order form for software, plugins, templates and other digital products sold on invoice. Buyers choose a license tier (personal, team or organization in the sample), the number of seats, and the email the license or download should go to. Company name and a VAT or tax number are optional, for business buyers who need them on the invoice. Accepting the license agreement is required. FormSnapp records the order but doesn't take payment or issue keys. Send an invoice from your billing tool, and on Pro a webhook can trigger your licensing system to deliver the key once payment clears.

Questions
6, 3 required
Format
Single page
Theme
Terminal, or any of 26
Cost
Free, no response cap

The 6 questions it asks

In order, with their field types and why each one is there. Edit, reorder or delete any of them once it's yours.

  • Which licence?Multiple choice · Personal — one developer, Team — up to 10, Organisation — unlimitedRequired

    Personal, team or organization license. Edit to your own tiers.

  • How many seats do you need?NumberOptional

    Optional seat count, for team licenses.

  • Delivery emailEmailRequired

    Where the license or download should be delivered.

  • Company nameShort textOptional

    Optional company name for the invoice.

  • VAT / tax numberShort textOptional

    Optional VAT or tax number, for business buyers whose finance team will not pay an invoice without one.

  • I accept the licence agreementConsentRequired

    Required acceptance of the license agreement.

When to use it

Built for these jobs, and easy to bend to yours

  • Software licenses
  • Templates and digital downloads
  • Plugins and themes
  • API access requests

Ways to adapt it

Plugin or theme license

Add the website domain the license is for.

API access request

Replace tiers with usage levels and ask what they are building.

Education license

Add institution and a file upload for proof of status.

Best practices

How to get good answers from a digital product order form

  1. 1

    Link the license

    Put the full license agreement behind a link in the acceptance question.

  2. 2

    Say how delivery works

    State on the ending screen when the license key or download will arrive, and from which address.

  3. 3

    Ask for tax details only from businesses

    Leave the VAT field optional. Individuals do not have one.

  4. 4

    Use it for invoiced sales

    This form suits buyers who need an invoice before paying, such as companies, schools and universities, whose purchasing rules rule out a card checkout.

After you publish

Where the responses go next

  1. Issue the license

    On Pro, a webhook can call your licensing system to create a key for each order.

  2. Invoice the buyer

    Send an invoice from your billing tool with the company and tax details from the order.

  3. Track orders

    On Pro, send orders to a Google Sheet for finance.

FAQ

Digital Product Order Form: common questions

Still deciding?

Seven steps from an empty account to a published form.

Does FormSnapp deliver the license key?

No. It collects the order. On Pro, a webhook can trigger your licensing system to send the key.

Can buyers pay through the form?

No. FormSnapp does not take payments; invoice or send a checkout link.

Why ask for a VAT number?

Business buyers often need it on the invoice. It is optional.

Can I calculate a price per seat?

Yes. A calculation can multiply seats by a price and show it on the ending screen.

Is it free?

Yes. Orders, the license acceptance and CSV export are free; the webhooks that automate key delivery are on Pro.

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