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Support template

Free IT and access request form template

Two steps: what you need, then why and who signs it off. The follow-up question depends on the request — naming a tool is meaningless for a hardware ask, and a spec is meaningless for a licence.

Questions
8 — 6 required
Format
Multi-step
Theme
Tally, changeable to any of the 22
Cost
Free, with no cap on responses

Request access

Your name

Work email

What do you need?

Software or licenceHardware

Which tool?

What kit, and what for?

+ 3 more questions

Submit

8 questions · Multi-step · Tally theme

The questions it asks

  • Your name*
  • Work email*
  • What do you need?*
  • Which tool?
  • What kit, and what for?
  • What do you need it for?*
  • How soon?*
  • Who approves this?*

Every question in the template, in order. An asterisk marks a required one — edit, reorder or remove any of them after you open it.

When to use it

  • Software and licence requests
  • Hardware requests
  • System access
  • Onboarding provisioning

Or dress it differently

It ships in Tally. Switching theme restyles the whole form — type, spacing, field shape and background together — and takes one click.

  • Tally
  • Classic
  • Signal
  • Matrix
  • Soft
  • Aurora
  • Clinic
  • Sunny
See all 22 themes

Frequently asked questions

Does it route to an approver?

The form captures the approver's email so the request can be sent on — connect it to your tools with a webhook or Zapier to automate it.

Why does the follow-up question change?

Because asking which tool for a monitor request is noise. The type of request decides which detail is worth asking for.

Is it free?

Yes, with unlimited forms and generous responses.

Designed to be answered

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