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Feedback template

Free customer feedback survey template

Understand what your customers really think. This feedback survey template pairs quick ratings with open-ended questions and shows you completion and drop-off, so you learn more from every response.

Questions
5 — 1 required
Format
Single page
Theme
Aurora, changeable to any of the 22
Cost
Free, with no cap on responses

How did we do?

How would you rate your experience?

What went well?

What could we do better?

Would you use us again?

DefinitelyProbably

Email, if you'd like a reply

Submit

5 questions · Single page · Aurora theme

The questions it asks

  • How would you rate your experience?*
  • What went well?
  • What could we do better?
  • Would you use us again?
  • Email, if you'd like a reply

Every question in the template, in order. An asterisk marks a required one — edit, reorder or remove any of them after you open it.

When to use it

  • Post-purchase feedback
  • Product feedback
  • Event feedback
  • Support satisfaction

Or dress it differently

It ships in Aurora. Switching theme restyles the whole form — type, spacing, field shape and background together — and takes one click.

  • Aurora
  • Classic
  • Signal
  • Matrix
  • Soft
  • Clinic
  • Sunny
  • Bloom
See all 22 themes

Frequently asked questions

Can I add star ratings?

Yes — star ratings, scales, and NPS-style questions are built in.

Can I see where people drop off?

Yes — analytics show views, completion rate, and a breakdown of how people answered each question.

Is it free?

Yes, with generous free responses. Pro unlocks unlimited responses and premium features.

Designed to be answered

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