Free client check-in form template
A short, phone-first arrival form, signed on the spot.
- 6 questions
- Single page
- 1 conditional
- Free, unlimited responses
Opens in your dashboard with the whole form in front of you. Nothing is created until you say so. Keep it, restyle it, or pick a different one.
Updated October 7, 2026
Try it in another theme
Ships in Signal · 26 to choose from
Tap any theme to see this form wearing it.
What this client check-in form asks, and why
This form is filled in standing at a reception desk, so it stays short. Clients give their name and appointment time, choose who they're seeing from a staff list, and say whether anything has changed since their last visit. Only a 'yes' opens a box to describe the change, so regular clients with nothing new are done quickly. They finish by signing with a finger to confirm they've arrived. Print the QR code for the desk so clients can check in on their own phones, and keep a tablet open on the form for anyone who prefers it. Edit the staff names to your own team.
- Questions
- 6, 4 required, 1 conditional
- Format
- Single page
- Theme
- Signal, or any of 26
- Cost
- Free, no response cap
The 6 questions it asks
In order, with their field types and why each one is there. Edit, reorder or delete any of them once it's yours.
- Your nameShort textRequired
Who has arrived.
- Appointment timeTimeRequired
Their appointment time, so reception can match them to the diary.
- Who are you seeing?Dropdown · Alex, Sam, Priya +1Optional
Optional. Edit the names to your own staff, and keep 'Not sure' for new clients.
- Anything changed since your last visit?Multiple choice · No, all the same, Yes, something's changedRequired
Whether anything has changed since the last visit. Only 'Yes' asks for detail.
- What's changed?Long textConditional
Shown only when something has changed, so regulars with nothing new skip it.
- Sign to confirm you've arrivedSignatureRequired
Signed with a finger on the screen to confirm arrival.
1 question is conditional. It only appears when an earlier answer calls for it, so most people answer 5, not 6.
Built for these jobs, and easy to bend to yours
- Clinics and salons
- Studios and gyms
- Coworking reception
- Any front desk
Ways to adapt it
Gym or studio class
Replace the staff list with the class name and keep the signature as a check-in record.
Coworking visitors
Ask who they are visiting and their company, and drop the 'anything changed' question.
Salon appointment
Change the 'anything changed' question to ask about allergies or reactions since the last treatment.
How to get good answers from a client check-in form
- 1
Put a QR code at the desk
A printed QR code at reception lets people check in on their own phone, without a shared tablet that needs wiping.
- 2
Keep it under a minute
People fill this in standing up. Anything that can be asked once they are sitting with you should wait until then.
- 3
Ask about changes every visit
Medication, contact details or circumstances change between visits. One yes-or-no question catches it without a full form each time.
- 4
Use a kiosk tablet as a backup
Keep a tablet open on the form for anyone without a phone, so nobody is left out at the desk.
After you publish
Where the responses go next
Tell staff who has arrived
Keep the responses page open at reception. New check-ins appear at the top, with the time each person arrived.
Keep a daily record
Every check-in is stored with its signature and time, and the day's list exports to CSV.
Review changes before the session
Search the responses for today's name to read what has changed before the appointment starts.
Client Check-In Form: common questions
Still deciding?
Seven steps from an empty account to a published form.
Can clients sign on their phone?
Yes. The signature field works with a finger on any touchscreen, and the signature is stored with the response.
Can I use one tablet at reception?
Yes. Open the form on a tablet at the desk and reload the page after each person checks in.
Why so few questions?
Because people check in standing at a desk. Detailed questions belong in an intake form filled in before the first visit.
How do I get clients to the form?
Print the QR code for the reception desk, or send the link with the appointment reminder.
Is it free?
Yes. The signature field and unlimited check-ins are on the free plan.
Related templates
- Appointment BookingPick a service, then a slot. Two steps are all a booking needs.8 questions · Multi-step
- Parent–Teacher Meeting BookingA tappable booking form for parents' evening, with slots, topics and an offer of support.9 questions · Single page
- Catering & Events EnquiryDate, headcount and style on one row: the three facts a caterer needs first.10 questions · Free canvas
Ready to create forms people actually answer?
Beautiful forms, unlimited responses, and real insight, all free to start. No credit card, no catch.
Free forever · or explore templates first