Someone filing a bug is mid-frustration, so step one asks only what went wrong. Severity, browser and reproduction steps come after they have already said the thing they came to say — and repro steps appear only for bugs that happen every time.
- Questions
- 9 — 4 required
- Format
- Multi-step
- Theme
- Terminal, changeable to any of the 22
- Cost
- Free, with no cap on responses
Something broken?
What went wrong?
What did you expect to happen?
How badly is it affecting you?
How often does it happen?
How do we make it happen?
+ 4 more questions
9 questions · Multi-step · Terminal theme
The questions it asks
- What went wrong?*
- What did you expect to happen?
- How badly is it affecting you?*
- How often does it happen?*
- How do we make it happen?
- Where were you?
- Screenshot or recording
- Email address*
- Happy for us to follow up with questions?
Every question in the template, in order. An asterisk marks a required one — edit, reorder or remove any of them after you open it.
When to use it
- Product bug reports
- Beta feedback
- Internal QA
- Customer support intake
Or dress it differently
It ships in Terminal. Switching theme restyles the whole form — type, spacing, field shape and background together — and takes one click.
- Terminal
- Classic
- Signal
- Matrix
- Soft
- Aurora
- Clinic
- Sunny
Frequently asked questions
Why three steps for a bug report?
Because the first screen should ask only what happened. Every question you put before that is one someone answers badly or skips.
Are reproduction steps required?
No — they only appear when someone says the bug happens every time. For a one-off they usually cannot be written.
Can people attach a screenshot?
Yes, the template includes a file upload for screenshots and recordings.
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